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By Stevie Smith Jul 4, 2007, 13:45 GMT
AT&T works to resolve iPhone activation problems
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Older Talkback
page: 1
Well, I purchased the iPhone Tuesday and started the activation process around 4PM. Here we are, Thursday morning at 6AM and still no activation. This company really screwed up big time! Even after numerous phone calls to AT&T, nothing. They tell me that there is a problem adding the iPhone bundle data package to my plan and that is the hold up.
I've just finished a 2 hour phone marathon w/AT&T and my iPhone is still not activated. What a train wreck. I'll be returning my phone to Apple tomorrow if the phone has not been activated by then. And i WILL NOT pay a re-stocking fee.
Story reveals....
I waited for 4 hours in iphone queue and got it around 6.20pm on 29th June. I was really happy as one of the few people had iphone in chicago that time....
I went to home asap so that I can activate my iphone and start enjoyin it but it was just a start...
June, 29
I went to home and connect iphone to itunes...got to know that I can't use my prepaid no to transfer it to iphone...talked to at&t for info...
June 30,
I enrolled for postpaid connection, talk to at&t & waited at store for 3 hrs...they couldn't transfer it to postpaid (at&t state st, chicago)
July 1,
Same story....after wasting 3 more hrs...(at&t chicago ave, chicago)
July 2,
They tried again....after 4 hrs....they transfered my no to postpaid...took 500$ as deposit..tried activating iphone in evening....couldn't succeeded.....'We were unable to verify your identity....contact AT&T'...talked to AT&T...1hr..plus not able to register for my account...it showing 'SYSTEM ERROR' on AT&T website.
July 3,
They tried again....wasted 3-5 hrs....couldn't succeeded.....'We were unable to verify your identity....contact AT&T'...talked to AT&T...1hr.....they AT&T has no problem iPhone has a problem...Sim is currupted...replace iPhone...
July 4,...
In morning try again.....couldn't get succeeded......At 12.20pm...went to Apple Store, Michigan Ave....Waited for 1 hrs...Talked to person over there...He blamed AT&T....Customers left alone....
And 2.30pm after long conversation....RETURNED iPhone.
July 5...
Waiting for Apple to deposit my money into my account
Waiting for AT&T to resolve problem with My Account registration so can view my account
July 6...
Waiting for Apple to deposit my money into my account
Waiting for AT&T to resolve problem with My Account registration so can view my account
July 6...
Hope ....Hope ...Hope....
Regards,
DJ Vasant
They should use the Gaiacomm International 4G terahertz technology
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